top of page

Project Manager

Toronto, ON, Canada

El tipo de trabajo

Full Time

Espacio de trabajo


Acerca del rol

Job Overview:

We are seeking an experienced Project Manager with a passion for driving BPO success. The Project Manager will play a pivotal role in overseeing and managing BPO projects, ensuring seamless execution, on-time delivery, and exceptional client satisfaction.

Key Responsibilities:

  • Collaborate with clients to understand project requirements, objectives, and expectations.

  • Develop detailed project plans, outlining tasks, timelines, resources, and milestones.

  • Lead cross-functional teams, including BPO specialists, technical experts, and client stakeholders.

  • Monitor project progress, track key performance indicators (KPIs), and implement necessary adjustments to ensure project success.

  • Communicate effectively with clients to provide project updates, address concerns, and manage expectations.

  • Proactively identify risks and develop mitigation strategies to ensure project delivery within scope and budget.

  • Foster a collaborative and productive work environment, promoting teamwork and continuous improvement.

  • Provide leadership and guidance to project team members, facilitating skill development and growth.

  • Conduct post-project evaluations and lessons learned sessions to identify areas for improvement.


  • Bachelor's degree in Business Administration, Management, or a related field (Master's preferred).

  • Proven experience (3+ years) in project management within the BPO industry.

  • Strong understanding of BPO processes, best practices, and industry trends.

  • Exceptional organizational skills with the ability to manage multiple projects simultaneously.

  • Excellent interpersonal and communication skills, both written and verbal.

  • Proficiency in project management tools and software.

  • Strong problem-solving and decision-making abilities.

  • PMP or other relevant project management certification is a plus.

Sobre la empresa

At Verso, we specialize in delivering top-tier Business Process Outsourcing (BPO) solutions to a diverse range of industries. Our commitment to excellence and innovation has positioned us as a leading partner for companies seeking to optimize their operations and enhance customer experiences.

Why Join Verso:

  • Influential Leadership: Lead a team of skilled BPO specialists, shaping the success of BPO projects.

  • Diverse Portfolio: Work with clients spanning various industries, broadening your leadership experience.

  • Career Advancement: Opportunity to advance your career and expand your leadership skills in a growing company.

  • Collaborative Environment: Join a supportive work culture that values teamwork and innovation.

  • Positive Impact: Contribute to the success of BPO projects that drive operational efficiency and customer satisfaction.

Aplica ya
bottom of page