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Six Sigma Methodology at Verso Measure CTQ Tools





Six Sigma Verso Article 13

Measure Six Sigma

In the preceding article, we offered an overview of the CTQ and its associated tools such as Process Mapping, Pareto, Fishbone. Now let's explore the Failure Modes and Effects Analysis (FMEA).


CTQ Tools:

Process Mapping – improving efficiencies

Pareto – using the 80-20 rule

Fishbone – getting to the root cause

FMEA (Failure Modes and Effects Analysis) – when the process is critical

Quality Function Deployment – when the customer “wants” are not well defined… “Diffused VOC”

CTQ Drill Down Tree – Alignment with the company’s key goals



FMEA (Failure Modes and Effects Analysis)


Originating in the US military in 1949, Failure Mode and Effect Analysis (FMEA) stands as a critical methodology for systematically assessing potential failures in a product or process. This approach involves the meticulous recognition and evaluation of conceivable failure modes and their corresponding effects. The primary objective is to proactively identify actions that could either eliminate or mitigate the occurrence of failures, or enhance their detection. An integral part of the FMEA process is the documentation of the entire assessment, creating a comprehensive record that enables tracking changes to the process over time. This systematic and preventive approach aims to safeguard against potential failures by incorporating improvements and adjustments into the existing processes, ensuring a robust and resilient system.



Risk Priority


Six Sigma Scale


Stay tuned for Six Sigma Article number 14 where we delve deeper into the Quality Function Deployment.


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