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Corporate Team
May 7, 20242 min read
Outsourcing in Healthcare: Opportunities and Challenges
These technologies have brought about unprecedented efficiency, scalability, and cost-effectiveness, but they have also triggered profound.
Corporate Team
Apr 30, 20242 min read
Six Sigma Methodology at Verso
This data is discrete because it consists of distinct categories (red apples) and is based on counts
Corporate Team
Apr 17, 20242 min read
Six Sigma Methodology at Verso Measure CTQ Tools
his installment will delve into crucial elements including Unit, Opportunity, Target, Specification Limits, Defect/Defective, and DPU/DPMO.
Corporate Team
Apr 8, 20242 min read
Six Sigma Methodology at Verso Measure CTQ Tools
hrough these discussions, we aim to provide a more thorough understanding of the Operational Definition and its significance in establishing
Corporate Team
Apr 1, 20242 min read
Navigating the New Normal in the BPO Industry
The COVID-19 pandemic served as a catalyst, expediting the implementation of remote work practices across various industries
Corporate Team
Mar 19, 20241 min read
Why should you consider outsourcing your customer support to Verso?
Outsourcing to a Business Process Outsourcing (BPO) company like Verso can offer several advantages for your business
Quality Assurance Team
Mar 12, 20242 min read
Six Sigma Methodology at Verso Measure CTQ Tools
Stay tuned for Article number 15, where we will explore the CTQ Drill Down Tree in greater detail.
Corporate Team
Feb 9, 20241 min read
Six Sigma Methodology at Verso Measure CTQ Tools
We shift our focus to a more comprehensive exploration of the CTQ Tools
Corporate Team
Feb 5, 20242 min read
Six Sigma Methodology at Verso: Measure
Now, we transition into a more in-depth exploration of the individual steps comprising the Measure phase
Corporate Team
Jan 26, 20242 min read
Six Sigma Methodology at Verso: Measure
Having successfully outlined and defined the problem within a given process, we are now transitioning our focus to the Measure phase.
Corporate Team
Jan 18, 20241 min read
Six Sigma Methodology at Verso Process Map
In our seventh article, we explored Critical To Quality (CTQ) and the translation of the Voice Of Customer (VOC) to establish a clear CTQ fo
Ken Rodriguez
Jan 12, 20242 min read
Six Sigma Methodology at Verso Critical To Quality (CTQ)
In our sixth article, we delved into the Voice Of Customer (VOC). Now let’s delve into the Critical To Quality (CTQ). Always keep in mind...
Corporate Team
Dec 20, 20231 min read
Six Sigma Methodology at Verso Voice Of Customer
Always keep in mind that Six Sigma's primary goal is to adopt a proactive approach, as opposed to a reactive one.
Corporate Team
Dec 13, 20232 min read
Six Sigma Methodology at Verso: Project Selection
This article takes a deeper dive into the criteria for selecting projects, highlights common pitfalls, and provides insights on how to steer
Corporate Team
Dec 5, 20232 min read
The Implementation of Six Sigma at Verso to Enhance Excellence
We are starting to post Introduction to Six Sigma articles to share how everything works at a very high level
Corporate Team
Nov 9, 20231 min read
Six Sigma Methodology at Verso
Always keep in mind that Six Sigma's primary goal is to adopt a proactive approach, as opposed to a reactive one.
Corporate Team
Nov 9, 20231 min read
Six Sigma Methodology at Verso
In order to have a solid performance day in and day out, we need to have a solid process that produces fewer or no defects.
Corporate Team
Nov 6, 20232 min read
Six Sigma Methodology: Transforming Quality at Verso
At Verso, we believe that if we can't express what we know in the form of numbers, our grasp of it is limited.
Corporate Team
Oct 31, 20232 min read
Enhancing Customer Satisfaction with Six Sigma Methodologies at Verso
In this series of articles, we delve into how Verso leverages Six Sigma methodologies to achieve robust CSAT scores.
Corporate Team
Jul 18, 20232 min read
Unlocking Growth and Success: Discover the Power of Verso
In today's competitive business landscape, organizations seek reliable partners to drive growth, enhance customer experiences, and...
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